We're confident in our hosting services. If you're not completely satisfied within 7 days, we'll refund your hosting fees — no hassle, no questions.
At Maulihoster, we want you to be completely satisfied with our hosting services. That's why we offer a 7-day money-back guarantee on eligible hosting plans. If you're not happy with our services within 7 calendar days of your initial purchase, you can request a full refund of your hosting fees.
This Refund Policy applies to all customers who purchase hosting services directly from Maulihoster. By signing up for our services, you agree to the terms outlined on this page.
If our hosting doesn't meet your expectations within 7 days, we'll refund your hosting fees — no hassle, no lengthy forms, no questions asked.
To qualify for a refund under our 7-day policy, all of the following conditions must be met:
If you've used more than 20% of your allocated bandwidth or storage, the refund may be prorated or denied. This policy exists to prevent abuse by users who consume significant resources and then request a refund.
The following services are eligible for a full refund within 7 days of purchase:
| Service | Refundable? | Condition |
|---|---|---|
| Shared Hosting (New) | Yes | Within 7 days of purchase |
| Reseller Hosting (New) | Yes | Within 7 days of purchase |
| Master Reseller (New) | Yes | Within 7 days of purchase |
| VPS Hosting (New) | Yes | Within 7 days of purchase |
The following services are not eligible for a refund under any circumstances:
| Service | Refundable? | Reason |
|---|---|---|
| Domain Registration | No | Non-refundable registry fees |
| SSL Certificates | No | Issuance fees are non-refundable |
| Dedicated IP Addresses | No | Non-refundable |
| WHMCS License (Paid) | No | Third-party license fees |
| Setup / Migration Fees | No | Service already rendered |
| Renewal Payments | No | Only first-time purchases qualify |
| Add-on Services | No | Consumable services |
Requesting a refund is simple and takes just a few minutes. Follow these three steps:
Include your account email, invoice number, and the reason for your refund request.
Approved refunds are processed within 5-7 business days to your original payment method.
Once your refund request is approved, the refund will be processed to your original payment method. Processing times vary by payment method:
5-10 business days
3-5 business days
2-3 business days
7-10 business days
Please note that the processing times above are estimates. Actual times may vary depending on your bank or payment provider. We'll send you a confirmation email once the refund is initiated from our side.
The 7-day refund policy does NOT apply in the following cases:
Maulihoster reserves the right to deny refund requests that appear to be abusive, fraudulent, or made in bad faith. Repeated refund requests from the same customer may result in account suspension.
You have 7 calendar days from your initial purchase date to request a refund. Requests made after this window will not be eligible.
No. Only first-time purchases of hosting plans qualify for the 7-day refund policy. Renewal payments are non-refundable.
No. Domain registrations are non-refundable because registry fees are paid immediately upon registration. This applies to all domain extensions.
Email care@maulihoster.in or open a support ticket from your client area. Include your invoice number and reason for the request.
Refunds are processed within 5-7 business days from approval. The time to reflect in your account depends on your payment method (2-10 business days).
If you've used more than 20% of your allocated bandwidth or storage, the refund may be prorated or denied. This policy prevents abuse by high-usage customers.
Yes! VPS hosting plans are eligible for a full refund within 7 days of purchase, provided you meet the eligibility criteria.
Accounts suspended or terminated for violating our Terms & Conditions or Acceptable Use Policy are not eligible for a refund.
If you have any questions about our refund policy or need help submitting a request, our support team is here to help:
Our team is available 24x7 via email to assist you with your refund request.
Maulihoster
Mumbai, Maharashtra, India
Email: care@maulihoster.in
Phone: 02269718680 (10 AM - 6 PM IST)
Try Maulihoster with our 7-day money-back guarantee. If you're not satisfied, we'll refund your hosting fees.
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